Government Department

New Zealand Customs Service

Te Mana Ārai o Aotearoa

Trade & Border

What this regulator covers

Importing goods for sale, exporting goods, carrying goods across the border, customs brokerage, tariff classification queries.

When to contact this regulator

  • Importing goods
  • Exporting goods
  • Border crossing
  • Tariff classification

Escalation

If you are unsatisfied with a decision from this regulator, escalation paths typically run through the Ombudsman (process complaints) or the relevant Court/Tribunal (substantive decisions). Check the regulator's official website for specific review and appeal procedures.

Official website

customs.govt.nz

Contact details

Phone number
Email address
Postal address

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