Incorporated Society

Utilities Disputes

Energy & Utilities

What this regulator covers

Independent dispute resolution for electricity, gas, and pipeline consumers. Free service for consumers who have exhausted provider complaints processes.

When to contact this regulator

  • Electricity bill dispute
  • Gas connection complaint
  • Meter dispute

Escalation

If you are unsatisfied with a decision from this regulator, escalation paths typically run through the Ombudsman (process complaints) or the relevant Court/Tribunal (substantive decisions). Check the regulator's official website for specific review and appeal procedures.

Official website

utilitiesdisputes.co.nz

Contact details

Phone number
Email address
Postal address

Contact details are provided as part of the $8.99 AI consultation. We identify exactly which regulators you need and prepare your applications.

Get help — $8.99See how it works

The consultation fee covers AI-assisted identification of your regulatory path and preparation of applications. Government filing fees are charged separately and passed through at cost plus 20%.